Frequently Asked Questions
Everything you need to know about your journey with us.
What is the standard shipping timeframe for orders?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location within the continental United States.
What is your return policy for fitness gear and apparel?
We offer a 30-day return policy on all unworn apparel and unused equipment. Items must be in their original packaging with tags attached to qualify for a full refund.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the United Kingdom. We are working on expanding our reach to more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our chart to ensure the perfect fit for your training.